Visit Vatnajökull / Ríki Vatnajökuls

780 Hornafirði

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FAQ

How long does it take to drive from Reykjavik to Höfn?

Driving from Reykjavik to Höfn in good condition and clear roads takes 5 and half hours. Glacier Lagoon is 45 minutes from Höfn.
Keep in mind weather changes quick so it is helpful for tourists to follow the local weather and always check the weather before going on a long trip.

I still haven’t received a confirmation email about my booking?

When booking tours, accommodation or car rental online you will receive confirmation instantly. If you have not received it, you should check your email’s ‘Trash’ or ‘Junk’ folders because confirmation emails are sometimes misplaced by your email server and do not reach your inbox.

If you have not received a confirmation email within 24 hours, please send us an email to booking@visitvatnajokull.is and we will help you with everything you need.

What is your refund policy?

Cancellations received less than 48 hours prior to tour departure or arrival to the accommodation will not be refundable. If clients cancel their tour or accommodation more than 48 hours prior to departure, 90% refund will be given.
For more detailed information about our refund policy check out our terms and conditions here.

Can I change my tour dates or time?

Yes, if you do it ahead of time than you can change the date and time of your tour. You can easily change your travel dates on tours, but it might differ for accommodation and car rentals.

Are there any holidays in Iceland that can affect with opening hours?

Yes, but with more and more visitors coming to Iceland, a selection of shops and restaurants will remain open during the special holidays. Check out the list about holidays and openings in the Practical Information.

Visit Vatnajökull
Visit Vatnajökull